"Really disappointing experience with the driver"
I had a bad experience with the driver. To me, they came across as rude and unprofessional, which made the whole ride uncomfortable. Maybe they were having a rough day, but as a customer, it didn’t feel acceptable. I wouldn’t choose to use them again.
JimmyBell_22
April 03, 2026
"Good timing, but the process felt a little off"
The driver showed up on time for our airport pickup and got us where we needed to go, so no real complaints there. I think we may have just booked at a bad time or caught them when things were busy, because the confirmation process felt a bit unclear and I had to follow up to make sure everything was set. Overall, it was reliable enough, just not the smoothest experience from start to finish.
Vernon_robey72
February 03, 2026
"I booked with Jewels Airport Transfers and..."
I booked with Jewels Airport Transfers and the ride itself was fine, the driver was polite and everything went smoothly. That said, it felt expensive for what was basically a standard airport transfer. Nothing really stood out enough to justify the price, and I probably could’ve found a cheaper option elsewhere.
AnnUnderwood_84
January 20, 2026
"Comfortable ride, but cleanliness needs attention"
The ride itself was comfortable enough, but the car really should have been cleaner. There were marks on the seats and bits of dirt on the floor, which made it feel like it hadn’t been properly checked before pickup. It wasn’t terrible, but it was average overall. I think the company should take more responsibility for making sure cars are clean and ready for the next customer.
james_Swan04
January 14, 2026
"Got there in the end, at least"
I booked an airport transfer and, to be fair, the website managed to do its job without too much drama. After that though, the communication was underwhelming. I had to chase for the confirmation, replies took ages, and for a while I genuinely wasn’t sure if a driver had actually been booked. It did all get sorted in the end, so credit where it’s due, but it wasn’t exactly the calm, stress-free experience you’d hope for when airport travel is involved. Better updates would make a big difference.